Built for Primary Care Networks, Neighbourhood Teams, Integrated Care Boards, Private Providers and Research projects. From automated reminders to culturally relevant outreach to cost analysis and transparency, ECHO Communication brings clarity together in one secure platform.
ECHO Communication – SaaS Platform
A self-serve communication platform designed for PCNs, ICBs & NHS commissioned providers to manage patient and staff communication with ease.
Multi-channel messaging
Content & Education Management System
Real-time costs & performance dashboards
Consent & preference management
Online booking
- “We can personalise messaging at scale, and the system handles everything. – PCN Digital Lead”
ECHO Communication – Managed Patient Engagement Service
A fully managed patient engagement service from planning to engagement to results. Ideal for large public health campaigns and patient recruitment into clinical trials.
Managed IG and data sharing compliance
Managed education and engagement design
Managed campaign delivery
Monthly or Quarterly Reports
API integration support
- “Think of us as your extended engagement team – but driven by data.”
Why Choose ECHO Communication?
Communication provider tailored to your service. Whether you’re targeting demographics, matching uptake with clinical capacity, gathering patient feedback, or building awareness, the system adapts to your goals.
Communication at scaleCentralise your communication for your entire patient population.
Personalised messagingTailor each campaign to your audience.
Patient questionnairesCollect data and insights directly from recipients.
Culturally relevant educationInclude multimedia landing pages to improve inclusivity.
Dashboard & analyticsMonitor, uptake and cost to understand value for money.
Online bookingIntegrate with booking flows to reduce admin work.
Compare Our Products
See which solution fits your organisation best!
| Feature | SaaS Platform | Managed Service |
|---|---|---|
| Multi-channel messaging |  |
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| Content & education management system | |
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| Consent & preferences | |
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| Analytics & dashboards | |
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| Hands-free delivery | — | |
| Campaign strategy & reporting | — | |
| Best for | PCNs & Providers | ICBs & Research Teams |
Data that Drives Decisions
Every solution includes analytics, giving you the insight and assurance you need to deliver with confidence.
Real-time dashboards
Insights & segmentation
UK data residency
NHS-aligned compliance
Let’s Build Better Communication Together
Whether you’re transforming communication within your organisation or reaching new audiences, ECHO Communication is here to help.